WHAT ARE YOUR BANKING DETAILS?

Bank: FNB

Account Name: Baked Media PTY Ltd

Account Number: 62860923260

Account Type: Business Acc

Branch Number: 209809

HOW LONG WILL MY ORDER BE KEPT ON HOLD

We will keep unpaid orders on hold for 24hours only. Once 24hours lapses we will have to cancel your order

WHAT IS YOUR RETURN POLICY?

Baked Collection is a small local business, we offer returns subject to a set of conditions you can find on our returns & exchanges page 

HOW LONG BEFORE MY ORDER ARRIVES?

Your order should arrive within a 7 day period across South Africa. We use fastway couriers and try our best to ship items out as quickly as possible. Should you need to follow up on your order please email us at help@bakedonline.co.za

CAN I CANCEL MY ORDER?

Once an order is made you are unable to cancel it at this time. You will need to issue a refund or exchange. Please refer to our refund and exchange policy. 

DO YOU SHIP INTERNATIONALLY? 

We are aware that we have many Baked Collection supporters around the globe. For international shipping please email help@bakedonline.co.za and we will try our best to get your Baked Collection piece to your city! 

WHEN WILL SOLD OUT ITEMS BE RESTOCKED?

Due to the overwhelming support of Baked Collection it is possible that some items may be restocked. If you are super keen on an item please email help@bakedonline.co.za and we will try to keep you in the loop on a restocked item. 

DO YOU HAVE A PHONE NUMBER? 

Yes! You may WhatsApp us on +27 612 456 181. SPAM accounts will be blocked so please be sure not to spam us or be creepy 

STILL HAVE QUESTIONS?

email us at help@bakedonline.co.za